I.R.C.T.C Not Refunded The Money : Paid Fine

One of most used portal of India IRCTC is being charged for thousands of fine for not refunding payments of people being charged for no ticket or no refund after ticket cancelling.

Many people who didn't received their money refunds on complaining filed case against IRCTC in comsumer court and with many days of struggling they got their money back along with bonus money for mental harassment, lawyer charges, time etc.
Online ticket booking has now become a trend in India but their are too difficulties that people have to face because one single site for the whole India to book. As a result many people have to face payment problems as well. Login problems is one of the known problems of IRCTC specially during the tatkal time. However IRCTC is trying to lower the traffic problem errors by sending the traffic of train availibity to one of its native site and payments being on its own site and overall improving the performance to login easily at IRCTC.
IRCTC refund policy

irctc tdr file

irctc money return